At Wicked, we strive to provide high-quality products that meet your expectations. However, if you are not satisfied with your purchase, please review our refund policy below.

To qualify for a refund, the following conditions must be met:

• The item must be returned within 14 days of receiving your order.

• The item must be unused, unworn, and unwashed.

• The original tags and packaging must be intact.

• Proof of purchase is required.

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We do not offer refunds under the following circumstances:

• The item has been worn, washed, or altered in any way.

• The original tags have been removed.

• The item is a custom or personalized order.

• Mugs or other fragile items that have been damaged due to misuse.

• Clearance or final sale items

If you meet the eligibility criteria and need to request a refund:

1. Contact us at [your email/contact page link] with your order number and reason for the return.

2. Ship the item back to us at the address provided in our response.

3. Once we receive and inspect the item, we will process your refund within 7-10 business days.

4. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

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For any further questions, feel free to reach out to our support team. Thank you for shopping with Wic